2011-07-20

What should you deliver?

Writing code is all very well, but what should you deliver - and when? I've seen more projects come a cropper over delivery than from any other cause. The classic failure is that the project spends week after week in development mode, has a first tentative delivery which isn't good enough, then spends many more weeks in test-fix-test-fix mode. Finally the sponsor has enough and pulls the plug as she realises there is no way of showing with any confidence that the system will be delivered in a reasonable working state in any acceptable timeframe.

The alternative is that the sponsor gets a delivery each week or two but has absolutely no control over what is actually delivered by his team; it may represent a step towards the functionality he requires, or may just be the Nth refactoring of a module that a developer is honing towards perfection. This could be considered the Royal Mail approach.

After whatever prototyping and requirements work is appropriate, your team's first priority should be to deliver something that represents the system running end-to-end accompanied by a testing / QA toolset that allows you to test the functionality of the key parts of the system. This gives you an immediate basis for deciding whether any new delivery is acceptable - does it represent a strict improvement in functionality / reliability / performance to the system as it stands?

From that point, you should have a fairly clear idea of the major points of functionality that are deficient compared to the requirements. That gives you your first category of deliveries - those that represent a single distinct feature. You can easily verify whether or not the functionality is present, although verifying that it is complete is likely to require substantial manual QA effort.

Bugfixes are another category of delivery which are crucial to success. The prerequisite to efficient bugfixes is an effective bug tracking system - the delivery should specify exactly what bug it fixes, and there should already be tests that verify the bug's presence or absence.

It is possible that your delivery / release process is not automated and requires substantial manual effort and risk for each release. The obvious solution is to roll up many individual changes into one delivery. This is a recipe for disaster. If something breaks, how do you determine what the cause was? If the changes come from several developers, who bears responsibility for the delivery release? If your answer is "everyone who contributed", I admire your optimism.

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